{"xsrfToken":"3caa777884ba8e0692cd660fc635e90e1bacc815_lout","branding":{"id":"1","key":"iog","name":"Digimondo Helpdesk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#4fe83d","headerLinkColor":"#292929","headerLinkHoverColor":"#328228","headerLinkHoverBGColor":"#328228","headerBadgeColor":"#328228"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d000b5df-8253-47be-93e2-bb8b341b2e8d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZDA0Mjc3ZS0wZmQ2LTQ4MGUtODhjOS03Yjg3MzNiNjY5OTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQwMDBiNWRmLTgyNTMtNDdiZS05M2UyLWJiOGIzNDFiMmU4ZCI6WyJyZWFkIl19LCJleHAiOjE3NDc5NzMxMDEsIm5iZiI6MTc0Nzk3MjUwMX0.yf7wXRiTRyElY0EK_mrHNiCkVOVgKqScaDUuhChcMWA&client=ed04277e-0fd6-480e-88c9-7b8733b66995&mode=fit","logoId":"d000b5df-8253-47be-93e2-bb8b341b2e8d","isLogoAvailable":true,"helpCenterTitle":"Welcome to the DIGIMONDO Support!","sharedPortalName":"DIGIMONDO Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim DIGIMONDO Support","sharedPortalName":"DIGIMONDO Support","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the DIGIMONDO Support!","sharedPortalName":"DIGIMONDO Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/42ac357f-a1cb-4f12-be29-50787aef929f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZDA0Mjc3ZS0wZmQ2LTQ4MGUtODhjOS03Yjg3MzNiNjY5OTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQyYWMzNTdmLWExY2ItNGYxMi1iZTI5LTUwNzg3YWVmOTI5ZiI6WyJyZWFkIl19LCJleHAiOjE3NDc5NzMxMDEsIm5iZiI6MTc0Nzk3MjUwMX0.kx8JFBohrn325tc1yvg3qb-WOwiP-wJvNfEY_4QptS4&client=ed04277e-0fd6-480e-88c9-7b8733b66995&height=300&mode=fit","bannerMediaApiFileId":"42ac357f-a1cb-4f12-be29-50787aef929f","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"iog","projectId":10004,"serviceDeskId":1,"name":"Digimondo Helpdesk","description":"<p>Welcome! You can raise a Digimondo Helpdesk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"1","name":"General enquiries","descriptionHtml":"<p>Your topic didn't fit in any other category? Then you have the possibility here to write us a message.</p>","callToAction":"General enquiries","introHtml":"<p>General support</p>","icon":10440,"iconUrl":"https://digimondo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10440","groups":[1],"key":""},{"id":"11","name":"Suggest a new Feature","descriptionHtml":"<p>You have a suggestion for an improvement in our software? Great - let us know!</p>","callToAction":"Suggest a new Feature","introHtml":"<p>Suggest a new feature/ change in the system</p>","icon":10550,"iconUrl":"https://digimondo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[1],"key":""},{"id":"13","name":"Eine Verbesserung vorschlagen","descriptionHtml":"","callToAction":"Eine Verbesserung vorschlagen","introHtml":"<p>Schlage ein neue Verbesserung für ein bestehendes Feature im System vor.</p>","icon":10561,"iconUrl":"https://digimondo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10561","groups":[1],"key":""},{"id":"9","name":"Report a Bug","descriptionHtml":"<p>We are sorry that something went wrong. Let us know how we can fix it! The more information you can provide, the easier and faster we can solve the issue.</p>","callToAction":"Report a Bug","introHtml":"<p>Report a an issue with our system</p>","icon":10556,"iconUrl":"https://digimondo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10556","groups":[1],"key":""},{"id":"10","name":"Ask for Support","descriptionHtml":"<p>You need help for your IoT-project, in using niotix or running your on-premise installation? Let us know how we can support you! The more information you provide, the faster we can help you with your IoT challenges.</p>","callToAction":"Ask for Support","introHtml":"<p>Request support from the Digimondo-team (e.g. project management, consulting, operations)</p>","icon":10561,"iconUrl":"https://digimondo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10561","groups":[1],"key":""},{"id":"8","name":"Firefly Support","descriptionHtml":"","callToAction":"Firefly Support","introHtml":"<p>Get support for the Firefly IoT Platform</p>","icon":10428,"iconUrl":"https://digimondo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10428","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[13,10,9,11,1]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"German (Germany)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZDA0Mjc3ZS0wZmQ2LTQ4MGUtODhjOS03Yjg3MzNiNjY5OTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc5NzM3MDEsIm5iZiI6MTc0Nzk3MjUwMX0.UPBQDN9S2Wlf7khjoldw85EJVTjwTUiXuDQBRZhGeU8","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"ed04277e-0fd6-480e-88c9-7b8733b66995","tokenDurationInMins":20}},"sharedPortal":{"name":"DIGIMONDO Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}