Jira Service Management

{"xsrfToken":"9bcbdc28c67a68407e9b6c6caae86295926f8557_lout","branding":{"id":"1","key":"iog","name":"Digimondo Helpdesk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#4fe83d","headerLinkColor":"#292929","headerLinkHoverColor":"#328228","headerLinkHoverBGColor":"#328228","headerBadgeColor":"#328228"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d000b5df-8253-47be-93e2-bb8b341b2e8d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZDA0Mjc3ZS0wZmQ2LTQ4MGUtODhjOS03Yjg3MzNiNjY5OTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQwMDBiNWRmLTgyNTMtNDdiZS05M2UyLWJiOGIzNDFiMmU4ZCI6WyJyZWFkIl19LCJleHAiOjE3MjYwMTY5NTMsIm5iZiI6MTcyNjAxNjM1M30.8OwHGFd-rJvdSiGrgVk9k85uKjkB2OF3ybSJSgzEuYQ&client=ed04277e-0fd6-480e-88c9-7b8733b66995&mode=fit","logoId":"d000b5df-8253-47be-93e2-bb8b341b2e8d","isLogoAvailable":true,"helpCenterTitle":"Welcome to the DIGIMONDO Support!","sharedPortalName":"DIGIMONDO Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim DIGIMONDO Support","sharedPortalName":"DIGIMONDO Support","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the DIGIMONDO Support!","sharedPortalName":"DIGIMONDO Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/42ac357f-a1cb-4f12-be29-50787aef929f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZDA0Mjc3ZS0wZmQ2LTQ4MGUtODhjOS03Yjg3MzNiNjY5OTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQyYWMzNTdmLWExY2ItNGYxMi1iZTI5LTUwNzg3YWVmOTI5ZiI6WyJyZWFkIl19LCJleHAiOjE3MjYwMTY5NTMsIm5iZiI6MTcyNjAxNjM1M30.xF-JDY8t1fHSXxeP6r06e5MoqBkzKqgxbPKav4_RRgs&client=ed04277e-0fd6-480e-88c9-7b8733b66995&height=300&mode=fit","bannerMediaApiFileId":"42ac357f-a1cb-4f12-be29-50787aef929f","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"iog","projectId":10004,"serviceDeskId":1,"name":"Digimondo Helpdesk","description":"Welcome! You can raise a Digimondo Helpdesk request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"1","name":"General enquiries","descriptionHtml":"Your topic didn't fit in any other category? Then you have the possibility here to write us a message.","callToAction":"General enquiries","introHtml":"General support","icon":10440,"iconUrl":"https://digimondo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10440","groups":[1],"key":""},{"id":"11","name":"Suggest a new Feature","descriptionHtml":"You have a suggestion for an improvement in our software? Great - let us know!","callToAction":"Suggest a new Feature","introHtml":"Suggest a new feature/ change in the system","icon":10550,"iconUrl":"https://digimondo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[1],"key":""},{"id":"13","name":"Eine Verbesserung vorschlagen","descriptionHtml":"","callToAction":"Eine Verbesserung vorschlagen","introHtml":"Schlage ein neue Verbesserung für ein bestehendes Feature im System vor.","icon":10561,"iconUrl":"https://digimondo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10561","groups":[1],"key":""},{"id":"9","name":"Report a Bug","descriptionHtml":"We are sorry that something went wrong. Let us know how we can fix it! The more information you can provide, the easier and faster we can solve the issue.","callToAction":"Report a Bug","introHtml":"Report a an issue with our system","icon":10556,"iconUrl":"https://digimondo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10556","groups":[1],"key":""},{"id":"10","name":"Ask for Support","descriptionHtml":"You need help for your IoT-project, in using niotix or running your on-premise installation? Let us know how we can support you! The more information you provide, the faster we can help you with your IoT challenges.","callToAction":"Ask for Support","introHtml":"Request support from the Digimondo-team (e.g. project management, consulting, operations)","icon":10561,"iconUrl":"https://digimondo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10561","groups":[1],"key":""},{"id":"8","name":"Firefly Support","descriptionHtml":"","callToAction":"Firefly Support","introHtml":"Get support for the Firefly IoT Platform","icon":10428,"iconUrl":"https://digimondo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10428","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[13,10,9,11,1]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"German (Germany)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZDA0Mjc3ZS0wZmQ2LTQ4MGUtODhjOS03Yjg3MzNiNjY5OTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjYwMTc1NTMsIm5iZiI6MTcyNjAxNjM1M30.moEtpQ22zjF5jrTHUXYcC_gBCG_fhRKXKtQa8mbS7XU","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"ed04277e-0fd6-480e-88c9-7b8733b66995","tokenDurationInMins":20}},"sharedPortal":{"name":"DIGIMONDO Support","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=digimondo","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"9bcbdc28c67a68407e9b6c6caae86295926f8557_lout","baseUrl":"https://digimondo.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://digimondo.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"ed04277e-0fd6-480e-88c9-7b8733b66995","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"731e26053f3944cf8b3ad34d694364ba","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"anonymousEnabled":true,"requestIntroEnabled":true}